Our Privacy Policy

Privacy Policy

Last Updated: 10/28/2024

This Privacy Policy outlines how The Prison Dr. (“we,” “us,” or “our”) collects, uses, shares, and protects personal information from users (“you”) through our website, https://theprisondr.org, as well as through email, SMS, and other communications. As a non-profit organization offering one-on-one mentorships to at-risk youth across Atlanta and the United States, we are committed to safeguarding your personal data and ensuring it is handled in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as well as industry standards for privacy protection.

1. Types of Personal Data Collected
We collect the following types of personal data:

• User Information: Names, email addresses, phone numbers, and other contact information.
• Payment and Financial Data: Credit card details, billing addresses, and transaction records used for processing donations and product purchases.
• Website Usage Data: IP addresses, browser types, device information, and cookie data collected through Google Analytics for tracking user behavior and improving site performance.

2. Purpose of Data Collection
We process personal data for the following purposes:

• Processing Donations and Orders: To process payments and fulfill orders for services, donations, or products.
• Communication and Outreach: To inform you of updates, initiatives, and opportunities to support our work through email or SMS communications.
• Improving Services: To enhance the user experience on our website and tailor our services to individual needs.
• Analytics: To monitor site performance, track user interactions, and gain insights for improving services.

3. Legal Basis for Data Processing
We process personal data under these legal bases:

• Consent: For data related to analytics, marketing communications, and SMS outreach.
• Contractual Necessity: For data necessary to fulfill donations, process orders, and provide services.
• Legitimate Interests: For improving our services and understanding user behavior, while ensuring that these interests do not override your rights and freedoms.

4. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share personal data with the following third parties as needed:

• Payment Processors: To process financial transactions related to donations or product purchases.
• Shipping Providers: For delivering physical products, when applicable.
• Google Analytics: For monitoring website performance and user interactions.
• ConstantContact: For email communication purposes.
• Nextiva: For SMS messaging services to send updates to donors, sponsors, and program participants’ parents.

5. Data Storage and Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, in line with organizational and legal requirements. Retention periods may vary based on the type of data and applicable laws.

6. Data Security
We employ secure servers, encryption, and strict access controls to protect your personal data from unauthorized access, breaches, and other security risks.

7. User Rights
Under applicable laws, you have the right to:

• Access your personal data.
• Rectify or update inaccurate data.
• Request the deletion of your data.
• Restrict or object to data processing.
• Request data portability.

To exercise any of these rights, please contact us using the information provided in the “Contact Information” section below.

8. International Data Transfers
We do not transfer personal data outside the United States or European Economic Area (EEA). Our operations are focused on users in Georgia and other U.S. states.

9. Your Privacy Choices
You may opt out of receiving marketing or SMS communications at any time by following the unsubscribe instructions in any email or SMS we send, or by contacting us directly. Note that even if you opt out, we may still send you essential communications, such as donation confirmations or critical updates on our services.

10. Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and your continued use of our services implies acceptance of the updated policy.

11. Contact Information
If you have questions, concerns, or would like to exercise any of your data protection rights, please contact us:

• Email: [email protected]
• Phone: 1-800-369-8932
• Website: Contact Form at https://theprisondr.org/contact